Introduction

The all-important holiday shopping season is fast approaching, and US consumers will have more tools and options at their disposal than ever as they look to discover just the right gift for each person on their list. Will shoppers embrace AI or favor a more traditional shopping experience, and what will ultimately matter most when they look to make their purchases? To help understand how shoppers are feeling and what they are planning ahead of the holiday season, in July 2024 Tinuiti surveyed over 1,000 US adults who said they were going to shop for holiday gifts this year.

Table of Contents

OVERALL OUTLOOK

Holiday Spending Likely To Be Steady or Higher for Most Shoppers, but Inflation and Election Could Change Consumers’ Plans

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SHOPPING TIMING

About Half of Shoppers Expect To Do at Least Half of Their Holiday Shopping Before Thanksgiving

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TOP RECIPIENTS & CATEGORIES

Self-Gifting More Popular Among Gen Z, With Most Shoppers Buying for Children and Favoring Apparel and Gift Cards

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PRODUCT DISCOVERY & SOCIAL

Social Is Top Channel for Holiday Product Discovery, With TikTok Leading the Way for Younger Shoppers

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TOP SITES & AI IMPACT

Few Say They Will Use ChatGPT for Holiday Shopping, but Most Plan To Use AI in Some Capacity

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PROMOS & LAST-MINUTE SHOPPING

Shoppers Looking to Prices Over Other Perks, Will Favor Sites With Reliable Fulfillment at Last Minute

READ MORE

OVERALL OUTLOOK

Holiday Spending Likely To Be Steady or Higher for Most Shoppers, but Inflation and Election Could Change Consumers’ Plans

READ MORE

SHOPPING TIMING

About Half of Shoppers Expect To Do at Least Half of Their Holiday Shopping Before Thanksgiving

READ MORE

TOP RECIPIENTS & CATEGORIES

Self-Gifting More Popular Among Gen Z, With Most Shoppers Buying for Children and Favoring Apparel and Gift Cards

READ MORE

PRODUCT DISCOVERY & SOCIAL

Social Is Top Channel for Holiday Product Discovery, With TikTok Leading the Way for Younger Shoppers

READ MORE

TOP SITES & AI IMPACT

Few Say They Will Use ChatGPT for Holiday Shopping, but Most Plan To Use AI in Some Capacity

READ MORE

PROMOS & LAST-MINUTE SHOPPING

Shoppers Looking to Prices Over Other Perks, Will Favor Sites With Reliable Fulfillment at Last Minute

READ MORE

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