TOP PLATFORMS
ChatGPT Outpaces Other AI Platforms in Use, Though Few Consumers Use AI Platforms Daily
Fully 40% of adults who are at least slightly familiar with AI say they’ve used ChatGPT, nearly twice the share of respondents who used the second-most popular platform included in the survey, Google Gemini.
Have you ever used any of the following generative AI-powered platforms? Select all that apply.
Among Gen Z, 60% had used ChatGPT, while 28% had used Google Gemini. Although just 8% of all respondents said they had used the AI chatbot service Character AI, it was the third-most popular generative AI platform among Gen Z, with 25% having used it.
Just 11% of respondents say they use any generative AI-powered platforms like ChatGPT, Google Gemini, or Midjourney daily, and a majority say they’ve either never used such platforms or used them only once or twice ever. While over half of Gen Z and millennials respondents said they were at least monthly active users (MAU) of AI-powered platforms, only 23% of baby boomers said the same.
How frequently do you use generative AI-powered platforms such as ChatGPT, Google Gemini, and Midjourney?
Nearly half of respondents said they’d trust an AI assistant or chatbot to recommend products without their oversight, but only 13% would be okay with AI purchasing a product without oversight. While different age groups had similar opinions on those particular tasks, they showed much greater differences for tasks requiring an AI to summarize emails or meetings, with Gen Z and millennials much more likely to trust an AI assistant or chatbot with that responsibility.